Pricing & Packages
Communication & Support
Imagine a day free of email pings, notifications and messages, where you can focus on delivering your core offering without interruptions!
My Communication & Support package is designed to do just that. Let me take control of your inbox to ensure your customer experience, support and satisfaction remain consistent while you focus on skyrocketing your customer count.
Who is this for?
These packages will benefit all service-based or product small businesses, e.g. Hairdressing & Beauty, Restaurants, Events & Hospitality, or eCommerce.
What’s included:
Emails, Facebook & Instagram messages actioned both AM & PM, Monday - Friday
Personalised and templated responses suited to your business
Set up of autoresponders
Tasks specific to your business – eg. calendar, appointment or reservation management, re-scheduling, deposit processing & confirmation, warranty liaison with suppliers etc.
Client Communication Packages are inclusive of up to 5 hours per week. Additional hours will be charged at an hourly rate and subject to availability.
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VIP Experience Package
All enquiries and communication thereafter actioned within a 6 hour response time.
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Elite Response Package
All enquiries and communication thereafter actioned within a 12 hour response time.
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Core Service Package
All enquiries and communication thereafter actioned within a 24 hour response time.
Detox your Inbox
Think of this as a juice cleanse but for your inbox!
My Detox your Inbox Package is designed to set you up for success by cleansing away all the junk and clutter. Eliminating your overwhelm and leaving you with a clean, filtered, and prioritised email management system.
Who is this for?
Cringe at the current state of your inbox, or attempting to locate emails you actually need? This is for you!
What’s included:
Audit and review of all client communication
Create folders, tags, flags, rules, and filters
Archive inbox to zero
Unsubscribe to all unwanted newsletters and email lists
Set up out of office autoresponder
Personalised email signature (using Hubspot)
Set up of response email templates
Virtual Assistant Admin Services
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Hourly Rates
Hourly rates are perfect for once-off tasks or those on an ad-hoc basis, as and when you need support.
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Retainer Packages
These discounted packages are most beneficial for those needing regular support and are fully customised to suit you and your business requirements.
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